Create your account with your purchase email, confirm it, then sign in. On the access page, choose “Check my access again”. If access is still pending, include your order number when contacting support.

Sign in and open My purchases to see linked purchases and request another getting-started email. You can open an active studio immediately, even if an email has not arrived.

Check spam and make sure you entered your email correctly. Request a fresh link and use the newest email. Open it once, then confirm on the page.

Keep the form open and check your connection. If another device changed the studio, save draft notes where available, close the form, refresh and review the latest records. A connection error does not mean a payment was recorded; reload before entering it again.

Use the data page for an export and studio erasure. For deleting the email account or questions about separately retained backups, contact support. Never include client records in your first support message.

Open the app in your browser and sign in with the same email. Use the navigation menu to move between areas. Changes must be saved while online. Demo changes disappear on reload; the banner tells you when you are in the demo.